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Privacy Policy

Effective Date: 3-18-2025

​Last Updated: 8-4-2025

1. Introduction

This Privacy Policy governs the manner in which Elite AI Consulting LLC ("CyberAura," "we," "our," or "us") collects, uses, maintains, and discloses information collected from users ("you," "your," or "User") of our website, browser extension, SaaS platform, and AI tools (collectively, the "Services").

Company Details: 

ELITE AI CONSULTING LLC
% TORY KEIT SOLE MBR
1114 KARASTAN CT SW
MARIETTA, GA 30008
Email: info@eliteconsulting.org
Phone: 470-478-4627

By using our Services, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of our Services.

2. Scope of This Policy

This policy applies to all users who interact with our website, browser extension, SaaS platform, and AI tools, regardless of geographic location. This policy covers information collected through:

  • Our website and web-based applications

  • Browser extensions and plugins

  • Mobile applications

  • API integrations

  • Customer support interactions

  • Marketing communications

3. Information We Collect

3.1 Personal Information

  • Identity Data: Name, username, email address, phone number, company name, job title

  • Contact Data: Billing address, delivery address, email address, telephone numbers

  • Financial Data: Bank account and payment card details (processed through Stripe)

  • Profile Data: Username, password, purchases, preferences, feedback, survey responses

3.2 Technical Information

  • Device Information: IP address, device identifiers, browser type and version, operating system, device model

  • Usage Data: Information about how you use our Services, including access times, pages viewed, links clicked

  • Location Data: General geographic location based on IP address

3.3 AI-Specific Data

  • AI Usage Data: URLs of AI tools accessed, metadata about usage events, frequency of prompts, time spent on different AI platforms

  • Input/Output Data: With your consent, prompts, queries, and responses for compliance monitoring and service improvement

  • Clipboard and Input Monitoring: With explicit consent, we may collect input text for compliance monitoring purposes

  • Interaction Patterns: How you interact with AI tools, usage frequency, feature utilization

3.4 Information We Do NOT Collect

We do not collect or retain:

  • Your passwords for external AI services

  • Banking credentials or full payment card details

  • Private files stored locally on your device

  • Sensitive personal data without explicit consent

  • Biometric or health information

4. How We Use Collected Information

We use collected information for the following purposes:

4.1 Service Provision

  • Provide, operate, and maintain our Services

  • Process transactions and manage subscriptions

  • Provide customer support and respond to inquiries

  • Send administrative information and service updates

4.2 Service Improvement

  • Analyze usage patterns to improve user experience

  • Develop new features and functionality

  • Conduct research and analytics

  • Generate anonymized performance metrics

4.3 Compliance and Security

  • Monitor for policy violations or risky AI usage

  • Enforce our Terms of Service and licensing agreements

  • Detect, prevent, and respond to fraud or security incidents

  • Comply with legal obligations and protect our legal rights

4.4 Marketing and Communications

  • Send promotional materials (with consent where required)

  • Personalize content and recommendations

  • Conduct surveys and collect feedback

5. Legal Bases for Processing (GDPR)

For users in the European Economic Area, our legal bases for processing include:

  • Contractual Necessity: Processing necessary to fulfill our contractual obligations

  • Legal Obligation: Processing required by applicable law

  • Legitimate Interest: To monitor, secure, improve services, and protect business interests

  • Consent: For processing optional data like clipboard content and marketing communications

  • Vital Interests: To protect the vital interests of individuals in emergency situations

6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share limited data with:

6.1 Service Providers

  • Technology Partners: Supabase (database), Stripe (payments), cloud hosting providers

  • Analytics Providers: For usage analytics and service improvement

  • Customer Support: Third-party support tools and services

  • Security Services: For fraud detection and security monitoring

6.2 Legal Requirements

  • Government bodies when legally required by valid legal process

  • Law enforcement agencies for legitimate investigations

  • Regulatory authorities for compliance purposes

  • Legal counsel for litigation or regulatory matters

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

7. Data Retention

We retain personal data only as long as necessary for:

  • Fulfilling the purposes outlined in this policy

  • Complying with legal, regulatory, or contractual obligations

  • Resolving disputes and enforcing agreements

Specific Retention Periods:

  • Account data: Retained while account is active plus 7 years after closure

  • Usage data: Retained for 2 years from collection

  • Support communications: Retained for 3 years

  • Financial records: Retained for 7 years as required by law

You may request deletion of your personal data, subject to legal retention requirements.

8. Security Measures

We implement comprehensive security measures including:

8.1 Technical Safeguards

  • End-to-end encryption for data in transit and at rest

  • Multi-factor authentication and access controls

  • Regular security audits and penetration testing

  • Automated anomaly detection systems

  • Secure backup and disaster recovery procedures

8.2 Administrative Safeguards

  • Role-based access control with principle of least privilege

  • Employee security training and background checks

  • Data breach response procedures

  • Regular security policy reviews and updates

8.3 Physical Safeguards

  • Secure data centers with restricted access

  • Environmental controls and monitoring

  • Secure disposal of physical media

9. User Rights

9.1 General Rights

You have the right to:

  • Access your personal data and processing activities

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data (where applicable)

  • Object to processing based on legitimate interests

  • Request restriction of processing

  • Data portability (receive your data in a structured format)

9.2 GDPR Rights (EU Users)

  • Right to withdraw consent at any time

  • Right to object to automated decision-making

  • Right to lodge a complaint with supervisory authorities

9.3 CCPA Rights (California Users)

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of sale of personal information

  • Right to non-discrimination for exercising privacy rights

To exercise your rights, contact us at: [privacy@cyberaura.com]

10. Use of Cookies and Tracking Technologies

10.1 Types of Cookies

  • Essential Cookies: Required for basic site functionality

  • Performance Cookies: Help us understand how visitors use our site

  • Functional Cookies: Remember your preferences and settings

  • Marketing Cookies: Used to deliver relevant advertisements

10.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

10.3 Third-Party Tracking

We may use third-party analytics services (Google Analytics, etc.) that use cookies and similar technologies.

11. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission

  • Adequacy decisions where applicable

  • Binding Corporate Rules for internal transfers

12. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website

  • Sending email notifications to registered users

  • Displaying prominent notices on our Services

Your continued use of our Services after changes become effective constitutes acceptance of the updated policy.

14. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know about personal information collected, used, or shared

  • Right to delete personal information

  • Right to opt-out of the sale of personal information

  • Right to non-discrimination

15. Nevada Privacy Rights

Nevada residents may opt-out of the sale of covered personal information. We do not currently sell personal information as defined by Nevada law.

16. Contact Information

For privacy-related questions or to exercise your rights, contact us:

Privacy Officer
Elite AI Consulting LLC
1114 Karastan CT SW
Marietta, GA 30008
Email: [privacy@cyberaura.com]
Phone: [Contact Number]

Data Protection Officer (EU inquiries):
[DPO Contact Information]

 

 

17. Compliance Certifications

We maintain compliance with:

  • General Data Protection Regulation (GDPR)

  • California Consumer Privacy Act (CCPA)

  • SOC 2 Type II standards

  • ISO 27001 security standards

 

This Privacy Policy is governed by the laws of the State of Georgia, United States.

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